BCF actively monitors payment arrangements ensuring complete account resolution. A reminder statement with a secure return envelope is mailed prior to each monthly payment. Consumers also have the option to have payments are automatically debited from a bank account or credit card.
Our broken promise processing system automatically identifies the account for prompt follow-up in the event a payment is missed. Follow-up letters and telephone calls are automatically scheduled for Certified Professional Collection Specialists to promptly secure the missed payment.
Click here for online account information.